https://helpforum.sky.com/t5/Sky-Q/Q-Box-Br/m-p/5236311#M730326 <P>Q box keeps disconnecting from router, every time it's powered down , have to reconnect by pressing WPS. Have tried hard reset (power down), no difference. Anything else we can do?</P> Sun, 22 Mar 2026 14:46:04 GMT Gatesy66 2026-03-22T14:46:04Z https://helpforum.sky.com/t5/Sky-Q/Q-Box-Br/m-p/5236311#M730326 <P>Q box keeps disconnecting from router, every time it's powered down , have to reconnect by pressing WPS. Have tried hard reset (power down), no difference. Anything else we can do?</P> Sun, 22 Mar 2026 14:46:04 GMT https://helpforum.sky.com/t5/Sky-Q/Q-Box-Br/m-p/5236311#M730326 Gatesy66 2026-03-22T14:46:04Z https://helpforum.sky.com/t5/Sky-Q/Q-Box-Br/m-p/5236665#M730417 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Mon, 23 Mar 2026 10:39:01 GMT https://helpforum.sky.com/t5/Sky-Q/Q-Box-Br/m-p/5236665#M730417 Danz994 2026-03-23T10:39:01Z