https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236090#M730279 <P>Both boxes just stopped working and won't fire up and connect. The error code that comes up on screen isn't included on the support pages. Can anyone help?</P> Sat, 21 Mar 2026 22:58:50 GMT dawnvowen 2026-03-21T22:58:50Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236090#M730279 <P>Both boxes just stopped working and won't fire up and connect. The error code that comes up on screen isn't included on the support pages. Can anyone help?</P> Sat, 21 Mar 2026 22:58:50 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236090#M730279 dawnvowen 2026-03-21T22:58:50Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236091#M730280 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/558468">@dawnvowen</a>&nbsp;</P> <P>&nbsp;</P> <P>As a first step, try fully rebooting the <STRONG>main</STRONG> Q box (remove and restore the power supply)</P> Sat, 21 Mar 2026 23:01:25 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236091#M730280 TimmyBGood 2026-03-21T23:01:25Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236436#M730372 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/558468">@dawnvowen</a>&nbsp;wrote:<BR /> <P>Both boxes just stopped working and won't fire up and connect. The error code that comes up on screen isn't included on the support pages. Can anyone help?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/558468">@dawnvowen</a>&nbsp;what error code do you get ?</P> Sun, 22 Mar 2026 19:03:27 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-boxes/m-p/5236436#M730372 Laing1 2026-03-22T19:03:27Z