topic Re: No viewing card in Sky Q

No viewing card

Granary6437 — Tue, 06 May 2025 21:42:52 GMT

We have sent back our Sky Q box with the viewing card inside. How do I get a new one and what can I do now?

Re: No viewing card

Daniel0210 — Wed, 07 May 2025 01:35:57 GMT

You will need to call Sky in the morning when the lines open and order a replacement which will be dispatched via Royal Mail.

Re: No viewing card

Ashleighpudding — Fri, 16 May 2025 13:21:21 GMT

Best of luck - I did the same and am still waiting 4 weeks later after being promoised one 5 times.

Re: No viewing card

GiGi10 — Thu, 19 Mar 2026 12:46:58 GMT

I have been waiting for a card since March 3rd and have yet to receive my card. I have been unable to watch television and each time I call I reach someone in India. Time for me to cancel sky since they are not honouring the service they promised

Re: No viewing card

Daniel0210 — Thu, 19 Mar 2026 12:49:02 GMT

@GiGi10

Was this a replacement viewing card or an original for a new subscription? They are dispatched via Royal Mail.

Re: No viewing card

GiGi10 — Fri, 20 Mar 2026 17:37:08 GMT

It is a replacement card and have not received any of the 5 requested via telephone calls.I am cancelling Sky and ordering fire stick