topic Re: Sky Q mini in Sky Q

Sky Q mini

Mary63 — Sun, 15 Mar 2026 14:24:51 GMT

Won't turn on

Re: Sky Q mini

MightyQuinn — Sun, 15 Mar 2026 16:02:18 GMT

Hi @Mary63 Have you tried using the power button on the box itself, to rule out a problem with the remote. Any lights on the box?

Re: Sky Q mini

Mary63 — Mon, 16 Mar 2026 17:29:16 GMT

Box won't react to any inputs , no lights

Re: Sky Q mini

MightyQuinn — Mon, 16 Mar 2026 17:35:40 GMT

Hi @Mary63 Have you checked the fuse in the plug and the power cable is seated in the back of the box properly.

Re: Sky Q mini

Mary63 — Sun, 22 Mar 2026 18:23:34 GMT

I will check the fuse, power lead definitely properly inserted

Re: Sky Q mini

oldfella — Sun, 22 Mar 2026 18:28:42 GMT

Hi @Mary63

Work through the following link. There is reference to mini boxes
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Re: Sky Q mini

Mary63 — Sun, 22 Mar 2026 18:39:31 GMT

Red light is now constantly displayed but sky box still won't turn on

Re: Sky Q mini

oldfella — Sun, 22 Mar 2026 19:54:15 GMT

@Mary63 wrote:

Red light is now constantly displayed but sky box still won't turn on

Hi @Mary63

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

Re: Sky Q mini

Mary63 — Wed, 25 Mar 2026 16:54:05 GMT

Yes, red light is still constantly displayed and won't react to any input

Re: Sky Q mini

GeorgeC5 — Fri, 27 Mar 2026 17:13:43 GMT

One of my Mini Boxes would not work - the red light stayed on all the time. I held the RESET button at the back of the box down for at least 20 seconds and it started working again.

Re: Sky Q mini

Mary63 — Sun, 29 Mar 2026 14:11:37 GMT

No luck, thanks for suggestion