I require sky Q remote change

Knockanroe1142 — Mon, 16 Mar 2026 15:29:22 GMT

The scroll down button on my Sky Q remote is not working. Can I be supplied with a new one.

Re: I require sky Q remote change

Daniel0210 — Mon, 16 Mar 2026 15:33:47 GMT

@Knockanroe1142
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken or faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

topic I require sky Q remote change in Sky Q

I require sky Q remote change

Re: I require sky Q remote change