https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226378#M729154 <P>Quest Red channel 149&nbsp;</P><P>&nbsp;</P><P>today March 6th the picture and sound is blanking out (complete blackout) for around 19ms every 20 seconds!&nbsp;<BR /><BR /></P><P>driving me maaaad <span class="lia-unicode-emoji" title=":dizzy_face:">😵</span>‍<span class="lia-unicode-emoji" title=":dizzy:">💫</span> help!&nbsp;<BR /><BR /><BR /></P><P>#quest #questred #channel149&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3196.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116624i5C2F56BCDB06A73B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3196.jpeg" alt="IMG_3196.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3195.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116625i54D8A18ADB483B15/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3195.jpeg" alt="IMG_3195.jpeg" /></span></P><P> </P> Sat, 07 Mar 2026 15:36:20 GMT SallyST 2026-03-07T15:36:20Z https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226378#M729154 <P>Quest Red channel 149&nbsp;</P><P>&nbsp;</P><P>today March 6th the picture and sound is blanking out (complete blackout) for around 19ms every 20 seconds!&nbsp;<BR /><BR /></P><P>driving me maaaad <span class="lia-unicode-emoji" title=":dizzy_face:">😵</span>‍<span class="lia-unicode-emoji" title=":dizzy:">💫</span> help!&nbsp;<BR /><BR /><BR /></P><P>#quest #questred #channel149&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3196.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116624i5C2F56BCDB06A73B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3196.jpeg" alt="IMG_3196.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3195.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116625i54D8A18ADB483B15/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3195.jpeg" alt="IMG_3195.jpeg" /></span></P><P> </P> Sat, 07 Mar 2026 15:36:20 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226378#M729154 SallyST 2026-03-07T15:36:20Z https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226380#M729155 <P>98ms *&nbsp;</P> Sat, 07 Mar 2026 15:37:37 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226380#M729155 SallyST 2026-03-07T15:37:37Z https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226431#M729163 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993674">@SallyST</a>&nbsp;wrote:<BR /> <P>Quest Red channel 149&nbsp;</P> <P>&nbsp;</P> <P>today March 6th the picture and sound is blanking out (complete blackout) for around 19ms every 20 seconds!&nbsp;<BR /><BR /></P> <P>driving me maaaad <span class="lia-unicode-emoji" title=":dizzy_face:">😵</span>‍<span class="lia-unicode-emoji" title=":dizzy:">💫</span> help!&nbsp;<BR /><BR /><BR /></P> <P>#quest #questred #channel149&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3196.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116624i5C2F56BCDB06A73B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3196.jpeg" alt="IMG_3196.jpeg" /></span></P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3195.jpeg" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116625i54D8A18ADB483B15/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3195.jpeg" alt="IMG_3195.jpeg" /></span></P> <P> </P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3993674">@SallyST</a>&nbsp;Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.</P> <P>You are best to report this to viewer relations at <A href="mailto:viewerR@sky.uk" target="_blank">viewerR@sky.uk</A></P> <P>&nbsp;</P> Sat, 07 Mar 2026 16:56:00 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226431#M729163 Laing1 2026-03-07T16:56:00Z https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226727#M729194 <P>Impressed at the precision of the blackout measurement <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Sun, 08 Mar 2026 09:25:53 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-blanking-out/m-p/5226727#M729194 Chodley 2026-03-08T09:25:53Z