topic Re: No satellite signal in Sky Q

No satellite signal

Kazzzy — Wed, 04 Mar 2026 18:56:26 GMT

Was watching the tv and it just stopped and said no satellite signal. Talked to sky and can't get anyone out till Friday. I've done the normal stuff. Has anyone got anything else I can try? Autistic daughter who is going crazy

Re: No satellite signal

Daniel0210 — Wed, 04 Mar 2026 18:58:40 GMT

@Kazzzy

Two days is pretty good but you can check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely either;

▫️a dish misalignment,
▫️a failing LNB (on the arm of the dish),
▫️water getting into the cabling,
▫️very heavy rain or
▫️snow on the dish/lnb

It’s worth mentioning that:

🔹 a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels (amongst the first to be affected may be TNT or GB News),

🔹 adverse weather can affect the satellite signal and following such events wait times for an engineer will probably be significantly longer.

🔹a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.

Re: No satellite signal

GD1 — Wed, 04 Mar 2026 19:00:31 GMT

@Kazzzy You may still be able to access On Demand and apps which should keep working for a day or 2 hopefully.

Re: No satellite signal

Kazzzy — Wed, 04 Mar 2026 19:07:38 GMT

thankyou

Re: No satellite signal

Kazzzy — Wed, 04 Mar 2026 19:08:39 GMT

tried all that. but thanks

Re: No satellite signal

Kazzzy — Wed, 04 Mar 2026 19:14:03 GMT

it wont even let me watch recordings or any apps