topic Re: Muffled sound on Sky Channels in Sky Q

Muffled sound on Sky Channels

CliveStringer — Tue, 03 Mar 2026 20:48:12 GMT

Sound very muffled on Sky Atlantic, Witness, Movies amongst others. Ok on +1, BBC, ITV etc ok so it's just the Sky channels.

Tried unplugging and leaving for a minute several times but to no avail. Any solution would be appreciated.

Re: Muffled sound on Sky Channels

nigea99 — Tue, 03 Mar 2026 20:52:57 GMT

@CliveStringer wrote:

Sound very muffled on Sky Atlantic, Witness, Movies amongst others. Ok on +1, BBC, ITV etc ok so it's just the Sky channels.

Tried unplugging and leaving for a minute several times but to no avail. Any solution would be appreciated.

hi @CliveStringer

What are you listening via - A Tv, Sound bar or AV receiver etc ?

What setting is in :

Home - Settings - Setup - Audio Visual
Digital audio output HDMI

If it is DD what does it sound like if you set to Normal ?

Re: Muffled sound on Sky Channels

CliveStringer — Tue, 03 Mar 2026 21:03:45 GMT

It was on DD+ I've changed it to Normal and the sound seems corrected now. Thankyou!

Re: Muffled sound on Sky Channels

nigea99 — Tue, 03 Mar 2026 21:08:10 GMT

@CliveStringer wrote:

It was on DD+ I've changed it to Normal and the sound seems corrected now. Thankyou!

hi @CliveStringer

It seems that your audio equipment may have difficulty with the Centre channel with 5.1 sound - leaving it on Normal uses 2.0 ( just left & right hand channels)

Glad setting it Normal works for you 🙂