https://helpforum.sky.com/t5/Sky-Q/Problem-with-recording/m-p/5221685#M728679 <P>So we noticed that a series link programme hadn't recorded yesterday. Looking in here I did a software update which completed. Now I cannot access our recordings and when I press record an error message pops up saying there is a problem with my hard drive.&nbsp;</P><P><SPAN><BR />Any&nbsp;</SPAN><SPAN>ideas other than a power reboot?</SPAN></P> Sat, 28 Feb 2026 20:14:57 GMT Dazzevans77 2026-02-28T20:14:57Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-recording/m-p/5221685#M728679 <P>So we noticed that a series link programme hadn't recorded yesterday. Looking in here I did a software update which completed. Now I cannot access our recordings and when I press record an error message pops up saying there is a problem with my hard drive.&nbsp;</P><P><SPAN><BR />Any&nbsp;</SPAN><SPAN>ideas other than a power reboot?</SPAN></P> Sat, 28 Feb 2026 20:14:57 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-recording/m-p/5221685#M728679 Dazzevans77 2026-02-28T20:14:57Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-recording/m-p/5221690#M728680 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1804953">@Dazzevans77</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.</SPAN></P> Sat, 28 Feb 2026 20:20:09 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-recording/m-p/5221690#M728680 Daniel0210 2026-02-28T20:20:09Z