topic Re: Lack of support form Sky in Sky Q

Lack of support form Sky

KenRoper — Thu, 22 Jan 2026 09:36:21 GMT

We lost the secondary Sky Q box duirng the recent outage on the 12th January we were informed the replacement box would arrive
in two to four days, were still waiting,.Its easier talking directly to God than getting a human being on the phome at Sky.We've just signed a new two year deal with SKy and still have a fortnight to cancel which we will do by the end of this week if the replacemnt box hasn't arrrived.
We were told we'd recived a text on my wifes moible phone the day the box would be delivered, so we had little choice but to stay close to home to receive the new box.
Sky are by far the worst company we've ever dealt with, the only shred of efficiency they show is collectig the monthly charge.
GET THE DAMNED REPLACEMENT SECONDRY BOX DELIVERED NOW!

Re: Lack of support form Sky

NickNewark — Thu, 22 Jan 2026 10:17:45 GMT

Have you had any communication from Sky regarding the order ? Might be worth checking on your Sky Sccount for an order placed, hopefully it is and can be tracked.

Re: Lack of support form Sky

MightyQuinn — Thu, 22 Jan 2026 10:22:53 GMT

@KenRoper wrote:
GET THE DAMNED REPLACEMENT SECONDRY BOX DELIVERED NOW!

Hi @KenRoper I'm afraid that Sky will not see your message. Please see Welcome below for information about this public community.

Re: Lack of support form Sky

norma13 — Tue, 17 Feb 2026 18:19:42 GMT

From south africa, India, and sre-lanka nobody in UK!!! Unlike you they're texting to someone else not me.

Re: Lack of support form Sky

Daniel0210 — Tue, 17 Feb 2026 18:25:16 GMT

@norma13 wrote:

From south africa, India, and sre-lanka nobody in UK!!! Unlike you they're texting to someone else not me.

@norma13

Please explain what issue you have. Your post isn't very clear.