https://helpforum.sky.com/t5/Sky-Q/Network-connection-lost-when-watching-Netflix-or-Disc-Plus/m-p/5213749#M727735 <P>When trying to watch Netflix or Disc Plus, the sound drops and I lose whatever I am watching and I get the Network Connection message on my Sky Q Home Page. &nbsp;</P><P>There are no problems with my Reuter as everything else has stayed connected. &nbsp;I also run a service check and my service shows as good. &nbsp;I have Sky Fibre 500.</P><P>Its getting really annoying now as the disconnection is so predictable.&nbsp;<BR />Can anyone advise?</P><P>Thanks, Dolly.&nbsp;</P> Mon, 16 Feb 2026 20:24:33 GMT DollyCee 2026-02-16T20:24:33Z https://helpforum.sky.com/t5/Sky-Q/Network-connection-lost-when-watching-Netflix-or-Disc-Plus/m-p/5213749#M727735 <P>When trying to watch Netflix or Disc Plus, the sound drops and I lose whatever I am watching and I get the Network Connection message on my Sky Q Home Page. &nbsp;</P><P>There are no problems with my Reuter as everything else has stayed connected. &nbsp;I also run a service check and my service shows as good. &nbsp;I have Sky Fibre 500.</P><P>Its getting really annoying now as the disconnection is so predictable.&nbsp;<BR />Can anyone advise?</P><P>Thanks, Dolly.&nbsp;</P> Mon, 16 Feb 2026 20:24:33 GMT https://helpforum.sky.com/t5/Sky-Q/Network-connection-lost-when-watching-Netflix-or-Disc-Plus/m-p/5213749#M727735 DollyCee 2026-02-16T20:24:33Z