https://helpforum.sky.com/t5/Sky-Q/Matt/m-p/5210304#M727337 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613964">@Matt3000</a>&nbsp;wrote:<BR /><P>I don't have Sky Q, I have the box with other smaller ones in the bedrooms.&nbsp;<BR /><BR /></P><HR /></BLOCKQUOTE><P>I think we need to establish what you do have?</P><P>&nbsp;</P><P>SkyHD, Sky+ or Sky Stream?</P> Wed, 11 Feb 2026 15:48:27 GMT PandJ2020 2026-02-11T15:48:27Z https://helpforum.sky.com/t5/Sky-Q/Matt/m-p/5210281#M727335 <P>Hi. I don't have Sky Q, I have the box with other smaller ones in the bedrooms.&nbsp;<BR />I currently have 2 faulty boxes &amp; one controller. I've tried the app &amp; calling but with no luck. Can you assist? Thank you</P> Wed, 11 Feb 2026 15:12:27 GMT https://helpforum.sky.com/t5/Sky-Q/Matt/m-p/5210281#M727335 Matt3000 2026-02-11T15:12:27Z https://helpforum.sky.com/t5/Sky-Q/Matt/m-p/5210304#M727337 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613964">@Matt3000</a>&nbsp;wrote:<BR /><P>I don't have Sky Q, I have the box with other smaller ones in the bedrooms.&nbsp;<BR /><BR /></P><HR /></BLOCKQUOTE><P>I think we need to establish what you do have?</P><P>&nbsp;</P><P>SkyHD, Sky+ or Sky Stream?</P> Wed, 11 Feb 2026 15:48:27 GMT https://helpforum.sky.com/t5/Sky-Q/Matt/m-p/5210304#M727337 PandJ2020 2026-02-11T15:48:27Z