https://helpforum.sky.com/t5/Sky-Q/Losing-connection/m-p/5208881#M727186 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4612475">@Christianatkin</a>&nbsp;wrote:<BR /> <P>Mini box keeps losing connection been going on for several weeks now, we have working WiFi so not a WiFi issue.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4612475">@Christianatkin</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then&nbsp;</P> <P>reboot your mini box&nbsp;</P> <P>also who is your broadband provider if Sky what clour router do you have black or white</P> Mon, 09 Feb 2026 18:27:52 GMT Laing1 2026-02-09T18:27:52Z https://helpforum.sky.com/t5/Sky-Q/Losing-connection/m-p/5208879#M727185 <P>Mini box keeps losing connection been going on for several weeks now, we have working WiFi so not a WiFi issue.</P> Mon, 09 Feb 2026 18:21:21 GMT https://helpforum.sky.com/t5/Sky-Q/Losing-connection/m-p/5208879#M727185 Christianatkin 2026-02-09T18:21:21Z https://helpforum.sky.com/t5/Sky-Q/Losing-connection/m-p/5208881#M727186 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4612475">@Christianatkin</a>&nbsp;wrote:<BR /> <P>Mini box keeps losing connection been going on for several weeks now, we have working WiFi so not a WiFi issue.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4612475">@Christianatkin</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then&nbsp;</P> <P>reboot your mini box&nbsp;</P> <P>also who is your broadband provider if Sky what clour router do you have black or white</P> Mon, 09 Feb 2026 18:27:52 GMT https://helpforum.sky.com/t5/Sky-Q/Losing-connection/m-p/5208881#M727186 Laing1 2026-02-09T18:27:52Z