https://helpforum.sky.com/t5/Sky-Q/Connectivty-Problems/m-p/5207929#M727127 <P>I can turn my TV on using my Samsung controls, but there's no picture?</P><P>I can't get my TV switched on using my Sky handset.</P><P>my Skybox appears to be connected there's a Green light?</P><P>so I NEED some help Please</P><P>Thanks&nbsp;</P><P>Jane</P> Sun, 08 Feb 2026 12:37:45 GMT bssn 2026-02-08T12:37:45Z https://helpforum.sky.com/t5/Sky-Q/Connectivty-Problems/m-p/5207929#M727127 <P>I can turn my TV on using my Samsung controls, but there's no picture?</P><P>I can't get my TV switched on using my Sky handset.</P><P>my Skybox appears to be connected there's a Green light?</P><P>so I NEED some help Please</P><P>Thanks&nbsp;</P><P>Jane</P> Sun, 08 Feb 2026 12:37:45 GMT https://helpforum.sky.com/t5/Sky-Q/Connectivty-Problems/m-p/5207929#M727127 bssn 2026-02-08T12:37:45Z https://helpforum.sky.com/t5/Sky-Q/Connectivty-Problems/m-p/5208169#M727156 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2377275">@bssn</a>&nbsp;wrote:<BR /> <P>I can turn my TV on using my Samsung controls, but there's no picture?</P> <P>I can't get my TV switched on using my Sky handset.</P> <P>my Skybox appears to be connected there's a Green light?</P> <P>so I NEED some help Please</P> <P>Thanks&nbsp;</P> <P>Jane</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2377275">@bssn</a>&nbsp;are there any messages on the screen when theres no picture</P> Sun, 08 Feb 2026 18:40:59 GMT https://helpforum.sky.com/t5/Sky-Q/Connectivty-Problems/m-p/5208169#M727156 Laing1 2026-02-08T18:40:59Z