topic Re: R in Sky Q

R

Stewarp — Fri, 06 Feb 2026 18:53:52 GMT

I have twice requested a replacement remote control and had emails to say this can't be processed. I have a mains box and 3 mini boxes and 2 remotes are not working.

Re: R

Chodley — Fri, 06 Feb 2026 19:01:40 GMT

Have you tried the remote re-pairing process?

Re: R

Laing1 — Fri, 06 Feb 2026 19:58:53 GMT

@Stewarp wrote:

I have twice requested a replacement remote control and had emails to say this can't be processed. I have a mains box and 3 mini boxes and 2 remotes are not working.

@Stewarp if you are receiving these e-mails your only options to get replacements is either call Sky or purchase new remotes yourself

Re: R

TimmyBGood — Fri, 06 Feb 2026 20:03:37 GMT

@Stewarp

https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/