https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5206227#M726959 <P>I can't get sky Atlantic it's saying I need to press red button to upgrade I'm already paying for it&nbsp;</P> Thu, 05 Feb 2026 19:40:48 GMT Donna240 2026-02-05T19:40:48Z https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5206227#M726959 <P>I can't get sky Atlantic it's saying I need to press red button to upgrade I'm already paying for it&nbsp;</P> Thu, 05 Feb 2026 19:40:48 GMT https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5206227#M726959 Donna240 2026-02-05T19:40:48Z https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5206233#M726960 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609511">@Donna240</a>&nbsp;wrote:<BR /> <P>I can't get sky Atlantic it's saying I need to press red button to upgrade I'm already paying for it&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609511">@Donna240</a>&nbsp;Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to watch/download the programme in HD try finding the SD version of the channel&nbsp;<BR />or<BR />The default download setting is HD so try changing the format to download in SD<BR /><BR />you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.<BR />Select Preferences, then 'On Demand default download format', and choose SD.</P> Thu, 05 Feb 2026 19:48:58 GMT https://helpforum.sky.com/t5/Sky-Q/Sky/m-p/5206233#M726960 Laing1 2026-02-05T19:48:58Z