topic Sky Q not working in Sky Q

Sky Q not working

Ques123 — Wed, 04 Feb 2026 09:42:27 GMT

Sky Q box is showing green light as if turned on but no picture showing on TV. Box is also noisy and warm to touch. Router has all 3 lights on

Re: Sky Q not working

Laing1 — Wed, 04 Feb 2026 16:32:31 GMT

@Ques123 wrote:

Sky Q box is showing green light as if turned on but no picture showing on TV. Box is also noisy and warm to touch. Router has all 3 lights on

@Ques123 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Sky Q not working

MightyQuinn — Wed, 04 Feb 2026 16:43:17 GMT

Hi @Ques123 I would reboot the TV as well, but first.