topic Re: Recordings in Sky Q

Recordings

Manoj9 — Mon, 02 Feb 2026 09:25:19 GMT

I had a replacement Sky Q box delivered yesterday as the old one was plying up.

is there any way i can retrieve my recordings from my old box?

Re: Recordings

Laing1 — Mon, 02 Feb 2026 09:47:20 GMT

@Manoj9 wrote:

I had a replacement Sky Q box delivered yesterday as the old one was plying up.

is there any way i can retrieve my recordings from my old box?

@Manoj9 Afraid not the recordings were stored on the hard drive if the box that was faulty.

Re: Recordings

Chodley — Mon, 02 Feb 2026 09:51:23 GMT

You can only re-download Sky Store content you bought.

Re: Recordings

Manoj9 — Mon, 02 Feb 2026 09:52:46 GMT

Thank you

Re: Recordings

Manoj9 — Mon, 02 Feb 2026 10:06:19 GMT

they dont give enough time to downlond the recordings elsewhere as i reported the problem on Friday evening and the new box turned up on saturday and i had to gve the old box to the driver at the same time.

My son had bought movies as well that were were stored in the old box

Re: Recordings

MightyQuinn — Mon, 02 Feb 2026 10:19:34 GMT

@Manoj9 wrote:
they dont give enough time to downlond the recordings elsewhere as i reported the problem on Friday evening and the new box turned up on saturday and i had to gve the old box to the driver at the same time.
My son had bought movies as well that were were stored in the old box

Hi @Manoj9 I am not sure how you expected to download the recording elsewhere, they will be copy protected (HDCP). As already stated, you can recover bought movies (Sky Store) from Purchases in the menu.

Re: Recordings

Manoj9 — Mon, 02 Feb 2026 10:21:54 GMT

thanks fo this, i shall try to get the purchased products back in that case