topic Re: Sky Q keeps unpairing from remot control in Sky Q

Sky Q keeps unpairing from remot control

mcdodda — Thu, 29 Jan 2026 16:07:52 GMT

My Sky Q box keeps unpairing itself from the remote control. It does this aproximatly every other day. I have tried using a different remote but it still happens. Does anyone have any ideal how to fix this please?

Re: Sky Q keeps unpairing from remot control

oldfella — Thu, 29 Jan 2026 16:45:24 GMT

@mcdodda wrote:

My Sky Q box keeps unpairing itself from the remote control. It does this aproximatly every other day. I have tried using a different remote but it still happens. Does anyone have any ideal how to fix this please?

In what way is it "unpairing" @mcdodda ?

Re: Sky Q keeps unpairing from remot control

mcdodda — Thu, 29 Jan 2026 23:31:21 GMT

HI,

The box just won't respond to the remote. The only thing I can do is to repair the remote to with the box by pressing 1 and 3 together.

Thanks for replying.

mcdodda