Home move

purplepuggy — Thu, 22 Jan 2026 21:20:47 GMT

Have been trying to book a home move on my sky which always worked fine but doesn't appear to be working

is there a contact number or email address instead

It always used to be so easy in my sky app

Re: Home move

caesarome — Thu, 22 Jan 2026 21:53:01 GMT

@purplepuggy

Have you tried the website:

https://www.sky.com/moving-home

Re: Home move

purplepuggy — Thu, 22 Jan 2026 21:57:49 GMT

Tried the link just goes straight to thank you for booking your home move without adding any details about the move

have tried clicking on all the home move links and all the same

Re: Home move

Daniel0210 — Fri, 23 Jan 2026 05:14:27 GMT

@purplepuggy

If that continues then you'll need to contact Sky.

These are the current methods for contacting Sky, and some will be more appropriate than others for your particular situation …

🟢 📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn’t allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

All calls will start automated (aka ‘the bot’) which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.

🟢online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟢Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟢Social Media You can also get in touch via the messaging services on Facebook or Instagram, (links at the bottom of the forum page).

🟡Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of any link is showing the correct flag and change if required. The Sky Ireland phone lines have different operating hours to the UK and are closed at a weekend.

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