https://helpforum.sky.com/t5/Sky-Q/Errror-hard-drive/m-p/5195857#M725801 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597403">@Maggie610</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.</SPAN></P> Thu, 22 Jan 2026 11:50:04 GMT Daniel0210 2026-01-22T11:50:04Z https://helpforum.sky.com/t5/Sky-Q/Errror-hard-drive/m-p/5195854#M725800 <P>I cannot record programs or watch catch up or apps. A msg comes up saying problem with hard drive&nbsp;</P> Thu, 22 Jan 2026 11:45:05 GMT https://helpforum.sky.com/t5/Sky-Q/Errror-hard-drive/m-p/5195854#M725800 Maggie610 2026-01-22T11:45:05Z https://helpforum.sky.com/t5/Sky-Q/Errror-hard-drive/m-p/5195857#M725801 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4597403">@Maggie610</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.</SPAN></P> Thu, 22 Jan 2026 11:50:04 GMT https://helpforum.sky.com/t5/Sky-Q/Errror-hard-drive/m-p/5195857#M725801 Daniel0210 2026-01-22T11:50:04Z