topic BBC iplayer in Sky Q

BBC iplayer

Dave20261 — Sun, 18 Jan 2026 18:56:34 GMT

For several nights BBC I player keeps sticking whilst watching the channel. Speed all good and no visual issues. Any idea how to fix?

Re: BBC iplayer

Stephen+Mourton — Sun, 18 Jan 2026 23:09:34 GMT

@Dave20261 Hi Dave, what Sky sysyem do you have, is it Sky+, SkyQ, Sky Glass or Sky Stream? Once we know which we may be able to help you.

Re: BBC iplayer

Dave20261 — Mon, 19 Jan 2026 02:37:05 GMT

SkyQ where the issue is

Re: BBC iplayer

Stephen+Mourton — Mon, 19 Jan 2026 11:41:23 GMT

@Dave20261 Hi Dave, I now have Sky Stream but a good while ago I had SkyQ, so someone who has it may have an update solution but when I had it the only suggestion I had back then was just to turn off at the power source and wait a couple of minutes then plug back in and wait for it to reload, then try iPlayer again. I hope it works.