https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190117#M725138 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3110841">@Billyaugust</a>&nbsp;wrote:<BR />The navigation buttons are sticking. Can I get the remote replaced or fixed<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3110841">@Billyaugust</a>&nbsp;try following the link below&nbsp;</P> <P><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A></P> <P>&nbsp;</P> Tue, 13 Jan 2026 17:14:31 GMT Laing1 2026-01-13T17:14:31Z https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190091#M725134 The navigation buttons are sticking. Can I get the remote replaced or fixed Tue, 13 Jan 2026 16:47:03 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190091#M725134 Billyaugust 2026-01-13T16:47:03Z https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190117#M725138 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3110841">@Billyaugust</a>&nbsp;wrote:<BR />The navigation buttons are sticking. Can I get the remote replaced or fixed<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3110841">@Billyaugust</a>&nbsp;try following the link below&nbsp;</P> <P><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A></P> <P>&nbsp;</P> Tue, 13 Jan 2026 17:14:31 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190117#M725138 Laing1 2026-01-13T17:14:31Z https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190160#M725146 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3110841">@Billyaugust</a>&nbsp;<BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Tue, 13 Jan 2026 18:34:02 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-SkyQ-remote/m-p/5190160#M725146 Daniel0210 2026-01-13T18:34:02Z