https://helpforum.sky.com/t5/Sky-Q/Remote-Control/m-p/5190005#M725122 <P>I have Sky Q I can now longer watch this TV because of my remote control broken and in pieces, I don;t know how to unpair the broken remote myself and thinking of cancelling Sky Q because I have&nbsp; Amazon Prime that I now watch.</P> Tue, 13 Jan 2026 14:52:08 GMT Bader12 2026-01-13T14:52:08Z https://helpforum.sky.com/t5/Sky-Q/Remote-Control/m-p/5190005#M725122 <P>I have Sky Q I can now longer watch this TV because of my remote control broken and in pieces, I don;t know how to unpair the broken remote myself and thinking of cancelling Sky Q because I have&nbsp; Amazon Prime that I now watch.</P> Tue, 13 Jan 2026 14:52:08 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-Control/m-p/5190005#M725122 Bader12 2026-01-13T14:52:08Z https://helpforum.sky.com/t5/Sky-Q/Remote-Control/m-p/5190012#M725123 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3230681">@Bader12</a>&nbsp;wrote:<BR /><P>I have Sky Q I can now longer watch this TV because of my remote control broken and in pieces, I don;t know how to unpair the broken remote myself and thinking of cancelling Sky Q because I have&nbsp; Amazon Prime that I now watch.</P><HR /></BLOCKQUOTE><P>See here:&nbsp;<A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment</A></P><P>&nbsp;</P><P>If you have a mobile device you should be able to use the control function in the SkyGo app.</P><P>&nbsp;</P><P>You can't cancel here - you need to call Sky.</P> Tue, 13 Jan 2026 15:03:56 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-Control/m-p/5190012#M725123 PandJ2020 2026-01-13T15:03:56Z