https://helpforum.sky.com/t5/Sky-Q/Mini-box-wont-connect-to-q-box/m-p/5188336#M724804 <P>There has been a technical fault for a few days - try this</P><P>&nbsp;</P><P>&nbsp;</P><P>On ur q box</P><P>Go to settings</P><P>On ur q box</P><P>Go to settings</P><P>Go to set up</P><P>Go to preferences</P><P>Then make sure standby mode is on ACTIVE</P><P>This will make sure ur q box gets updates and then try and connect ur mini box&nbsp; - do ur network first, then connect to q box.</P><P>This might take 5 minutes or a couple of</P><P>hours but it worked.</P><P>Good luck</P> Sun, 11 Jan 2026 13:59:48 GMT Veryuseful 2026-01-11T13:59:48Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-wont-connect-to-q-box/m-p/5188336#M724804 <P>There has been a technical fault for a few days - try this</P><P>&nbsp;</P><P>&nbsp;</P><P>On ur q box</P><P>Go to settings</P><P>On ur q box</P><P>Go to settings</P><P>Go to set up</P><P>Go to preferences</P><P>Then make sure standby mode is on ACTIVE</P><P>This will make sure ur q box gets updates and then try and connect ur mini box&nbsp; - do ur network first, then connect to q box.</P><P>This might take 5 minutes or a couple of</P><P>hours but it worked.</P><P>Good luck</P> Sun, 11 Jan 2026 13:59:48 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-wont-connect-to-q-box/m-p/5188336#M724804 Veryuseful 2026-01-11T13:59:48Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-wont-connect-to-q-box/m-p/5188344#M724809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4588075">@Veryuseful</a>&nbsp;even with the stanby mode set to none or any other setting the box still receives updates&nbsp;</P> Sun, 11 Jan 2026 14:14:40 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-wont-connect-to-q-box/m-p/5188344#M724809 Laing1 2026-01-11T14:14:40Z