https://helpforum.sky.com/t5/Sky-Q/Error-MR102/m-p/5188277#M724780 <P>Had some work done in our house and the electric turned off for a short period.&nbsp; Since then on of our mini boxes won't work.&nbsp; Done all the stuff, eg reboot, unplug including the main box and still nothing.&nbsp; Have tried a different mini box&nbsp; from a different room and that works fine.&nbsp; Any suggestions please?</P> Sun, 11 Jan 2026 13:09:06 GMT Angela96 2026-01-11T13:09:06Z https://helpforum.sky.com/t5/Sky-Q/Error-MR102/m-p/5188277#M724780 <P>Had some work done in our house and the electric turned off for a short period.&nbsp; Since then on of our mini boxes won't work.&nbsp; Done all the stuff, eg reboot, unplug including the main box and still nothing.&nbsp; Have tried a different mini box&nbsp; from a different room and that works fine.&nbsp; Any suggestions please?</P> Sun, 11 Jan 2026 13:09:06 GMT https://helpforum.sky.com/t5/Sky-Q/Error-MR102/m-p/5188277#M724780 Angela96 2026-01-11T13:09:06Z https://helpforum.sky.com/t5/Sky-Q/Error-MR102/m-p/5188334#M724802 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3777204">@Angela96</a>&nbsp;</P> <P><SPAN>Try switching both the mini box <U>and the main box off at the wall for 30 seconds</U>, then turn the main box back on first. Wait for it fully reboot and then turn the mini box back on.</SPAN></P> Sun, 11 Jan 2026 13:55:04 GMT https://helpforum.sky.com/t5/Sky-Q/Error-MR102/m-p/5188334#M724802 caesarome 2026-01-11T13:55:04Z