Mini box won't connect

Wibbly-Woo — Sun, 11 Jan 2026 09:47:54 GMT

My Q mini box (in the bedroom) won't connect to my router - it tells me that it IS connected (both on the mini box itself AND the main box, downstairs) but when I try to view what's on it - it tells me "unable to connect to network"

I spent an hour last night trying to fix it and got absolutely nowhere - I am disabled and unable to continually go upstairs and downstairs to push buttons etc

This is not very easy to understand

Please help

....

this morning - it appears to have fixed itself

What is the normal procedure - if this happens again ?

Re: Mini box won't connect

TimmyBGood — Sun, 11 Jan 2026 21:01:50 GMT

@Wibbly-Woo

I'd think that was the major issue with Mini boxes discussed here:

https://helpforum.sky.com/t5/Sky-Q/No-satelite-signal/td-p/5185796

topic Mini box won't connect in Sky Q

Mini box won't connect

Re: Mini box won't connect