topic Re: UHD on a mini box in Sky Q

UHD on a mini box

Batbatbatbatbat — Sun, 08 Oct 2023 16:02:50 GMT

Hello. Chased sky twice and despite them saying they would flick the switch I can't access UHD on the mini box as I can on my main box. Any ideas?

Re: UHD on a mini box

nigea99 — Sun, 08 Oct 2023 16:09:23 GMT

@Batbatbatbatbat wrote:

Hello. Chased sky twice and despite them saying they would flick the switch I can't access UHD on the mini box as I can on my main box. Any ideas?

hi @Batbatbatbatbat

Not sure who you have been discussing this with but SKY Minis have never been able to support UHD

Edit :Also, unfortunately SKY Q cannot downscale UHD recordings to play on a Mini even in HD

Re: UHD on a mini box

PandJ2020 — Sun, 08 Oct 2023 16:08:36 GMT

@Batbatbatbatbat wrote:
Hello. Chased sky twice and despite them saying they would flick the switch I can't access UHD on the mini box as I can on my main box. Any ideas?

There's no switch to flick.

The mini's do not support UHD. (It's a hardware limitation)

Re: UHD on a mini box

Batbatbatbatbat — Sun, 08 Oct 2023 16:11:10 GMT

Many thanks. Several customer service reps is the answer! Appalling.

so there is no way to get uhd on a second box?

Re: UHD on a mini box

PandJ2020 — Sun, 08 Oct 2023 16:12:45 GMT

@Batbatbatbatbat wrote:
so there is no way to get uhd on a second box?

Not with Sky Q.

Only via Glass/Stream but it's quite a different product (no recording).

Re: UHD on a mini box

TimmyBGood — Mon, 09 Oct 2023 08:34:51 GMT

@Batbatbatbatbat

Worth remembering that Q is approaching its eighth birthday (released early 2016) and was designed at a time when having even one UHD television set was much less common. As indicated, Sky Stream is the product intended for UHD output in multiple rooms, bandwidth permitting.

Re: UHD on a mini box

seti-yeti — Fri, 21 Nov 2025 14:48:05 GMT

It's a pity Sky doesn't encourage you to swap to streaming. There are DVRs to preserve the record feature so why not offer one on streaming? Or, how about making the switch financially tempting?

I'll tell you why not: recordings can skip through ads and streams can force ads to play.

Re: UHD on a mini box

AJS69 — Sat, 10 Jan 2026 16:55:04 GMT

What you can do for example, Amadeus is in UHD, if you go to the recording , scroll right past delete and you get the option of all formats. You can then download an HD or SD version of the programme