topic Re: Connectivity in Sky Q

Connectivity

PSmi1972 — Sat, 10 Jan 2026 15:37:27 GMT

My sky Q has lost connectivity to both boosters and Router. Have tried turning iff and on. Have tried to relink all through wps and nothing works. My router does not even appear in the Network, select your wi fi network. Everything else in the house is connecting to router with no problems

Re: Connectivity

oldfella — Sat, 10 Jan 2026 15:55:08 GMT

@PSmi1972 wrote:

My sky Q has lost connectivity to both boosters and Router. Have tried turning iff and on. Have tried to relink all through wps and nothing works. My router does not even appear in the Network, select your wi fi network. Everything else in the house is connecting to router with no problems

Hi @PSmi1972

Who is your Broadband supplier?

If Sky, do you have the White Sky Max router?

What WiFi boosters do you have?

Re: Connectivity

PSmi1972 — Sat, 10 Jan 2026 15:58:04 GMT

Hi there,

broadband provider is Kingston Communications. The boosters are Sky boosters fitted by the sky engineer when we got Sky Q