https://helpforum.sky.com/t5/Sky-Q/Cancel-order/m-p/5187100#M724222 <P>How is it so difficult to try and cancel an order? I rang to cancel a replacement Q box which I'd just placed the order for about an hour before. I was told it was already dispatched! I was informed to just give it back to the courier once it arrived at my house This is ridiculous as the order hasn't been dispatched yet!!&nbsp;<BR />Also the simple phone call turned into an upselling call from Skys end No I don't want broadband or a SIM card or anything else I just wanted to cancel an order!!!'</P> Sat, 10 Jan 2026 11:03:02 GMT Julie73 2026-01-10T11:03:02Z https://helpforum.sky.com/t5/Sky-Q/Cancel-order/m-p/5187100#M724222 <P>How is it so difficult to try and cancel an order? I rang to cancel a replacement Q box which I'd just placed the order for about an hour before. I was told it was already dispatched! I was informed to just give it back to the courier once it arrived at my house This is ridiculous as the order hasn't been dispatched yet!!&nbsp;<BR />Also the simple phone call turned into an upselling call from Skys end No I don't want broadband or a SIM card or anything else I just wanted to cancel an order!!!'</P> Sat, 10 Jan 2026 11:03:02 GMT https://helpforum.sky.com/t5/Sky-Q/Cancel-order/m-p/5187100#M724222 Julie73 2026-01-10T11:03:02Z