https://helpforum.sky.com/t5/Sky-Q/U/m-p/5186588#M723312 <P>update stuck</P> Sat, 10 Jan 2026 07:12:19 GMT Q12345 2026-01-10T07:12:19Z https://helpforum.sky.com/t5/Sky-Q/U/m-p/5186588#M723312 <P>update stuck</P> Sat, 10 Jan 2026 07:12:19 GMT https://helpforum.sky.com/t5/Sky-Q/U/m-p/5186588#M723312 Q12345 2026-01-10T07:12:19Z https://helpforum.sky.com/t5/Sky-Q/U/m-p/5186810#M723471 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4585524">@Q12345</a>&nbsp;wrote:<BR /> <P>update stuck</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4585524">@Q12345</a>&nbsp;</P> <P>please can you give us more information.</P> <P>&nbsp;</P> <P>What is the actual message you are seeing ?</P> <P>&nbsp;</P> <P>Is it possible that it is an update to the TVs firmware - if so you will need to use the TV's own remote</P> Sat, 10 Jan 2026 08:51:19 GMT https://helpforum.sky.com/t5/Sky-Q/U/m-p/5186810#M723471 nigea99 2026-01-10T08:51:19Z