topic Mrs in Sky Q

Mrs

Blaengarwmarian — Fri, 09 Jan 2026 15:42:07 GMT

Replacement remote for sky q

Re: Mrs

Daniel0210 — Fri, 09 Jan 2026 15:46:24 GMT

@Blaengarwmarian
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken or faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

Re: Mrs

DaveDrizen — Fri, 09 Jan 2026 16:21:13 GMT

Also if you have apple device you actually down load app that is remote for sky q which you can use until get a proper replacement as well I not sure if there is the app in android phone App Store

Re: Mrs

Daniel0210 — Fri, 09 Jan 2026 16:22:36 GMT

@DaveDrizen

Please read the last paragraph in my post immediately above yours.

Re: Mrs

DaveDrizen — Sat, 10 Jan 2026 09:19:48 GMT

Ok sorry I should have read properly