https://helpforum.sky.com/t5/Sky-Q/Replacements-Sky-Q-box-voice-command-not-working/m-p/5181176#M722373 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579059">@JS75</a>&nbsp;wrote:<BR /> <P>Sky engineer visited on 1st December and replaced my main SkyQ box. Since then I cannot use the blue botton on my remote to use voice commands and search for TV choices. Please fix</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579059">@JS75</a>&nbsp;</P> <P>&nbsp;</P> <P>May I suggest you try a reset of your remote:<BR /><BR />Press &amp; Hold the 7 &amp; 9 until the remote's light (red LED above the SKY logo button) flashes 4 times<BR /><BR />Then press 1 &amp; 3 together to go through to re-pair with the box and your TV - make sure it has line of sight of the box as until it is paired it uses Infrared<BR /><BR /><A href="https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote" target="_blank">https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote</A></P> Sat, 03 Jan 2026 17:40:34 GMT nigea99 2026-01-03T17:40:34Z https://helpforum.sky.com/t5/Sky-Q/Replacements-Sky-Q-box-voice-command-not-working/m-p/5181140#M722370 <P>Sky engineer visited on 1st December and replaced my main SkyQ box. Since then I cannot use the blue botton on my remote to use voice commands and search for TV choices. Please fix</P> Sat, 03 Jan 2026 17:05:35 GMT https://helpforum.sky.com/t5/Sky-Q/Replacements-Sky-Q-box-voice-command-not-working/m-p/5181140#M722370 JS75 2026-01-03T17:05:35Z https://helpforum.sky.com/t5/Sky-Q/Replacements-Sky-Q-box-voice-command-not-working/m-p/5181176#M722373 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579059">@JS75</a>&nbsp;wrote:<BR /> <P>Sky engineer visited on 1st December and replaced my main SkyQ box. Since then I cannot use the blue botton on my remote to use voice commands and search for TV choices. Please fix</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4579059">@JS75</a>&nbsp;</P> <P>&nbsp;</P> <P>May I suggest you try a reset of your remote:<BR /><BR />Press &amp; Hold the 7 &amp; 9 until the remote's light (red LED above the SKY logo button) flashes 4 times<BR /><BR />Then press 1 &amp; 3 together to go through to re-pair with the box and your TV - make sure it has line of sight of the box as until it is paired it uses Infrared<BR /><BR /><A href="https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote" target="_blank">https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote</A></P> Sat, 03 Jan 2026 17:40:34 GMT https://helpforum.sky.com/t5/Sky-Q/Replacements-Sky-Q-box-voice-command-not-working/m-p/5181176#M722373 nigea99 2026-01-03T17:40:34Z