topic Re: Activate Netflix in Sky Q

Activate Netflix

NJ3 — Sat, 11 Nov 2023 14:20:34 GMT

Hi there. I just added Netflix to my Sky TV package however there is no option for me to sign up as a new customer to activate Netflix

Re: Activate Netflix

TimmyBGood — Sat, 11 Nov 2023 14:26:04 GMT

@NJ3

Sky says:

Press Home on your Sky Q remote then scroll to On Demand
Scroll to Netflix and select any Netflix show
Follow the on-screen instructions

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Re: Activate Netflix

DavePoole — Sat, 15 Jun 2024 06:31:54 GMT

i have the same issue. When I get to Netflix I only have the option to join or sign in, not activate. Had long calls with Netflix and Sky, but neither have been able to sort it out (yet). This has including doing:

- reset apps on hidden menu

- numerous power off cycles

- leaving it overnight

- unlinking old Netflix acc from family

Any suggestions welcome please!!
Thanks

Re: Activate Netflix

Laing1 — Sat, 15 Jun 2024 10:31:07 GMT

@DavePoole wrote:

Hi

i have the same issue. When I get to Netflix I only have the option to join or sign in, not activate. Had long calls with Netflix and Sky, but neither have been able to sort it out (yet). This has including doing:

- reset apps on hidden menu

- numerous power off cycles

- leaving it overnight

- unlinking old Netflix acc from family

Any suggestions welcome please!!
Thanks

@DavePoole have a look at the link below if you have not already tried that. When I got Netflix through Sky I received an activasion e-mail

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/apps-on-sky-q-and-glass-netflix

Re: Activate Netflix

slipd — Thu, 11 Jul 2024 17:37:35 GMT

Hi guys,

Until the recent Netflix account sharing purge, my Dad has been using my account. But now he's signed out... he has Netflix on his Sky account but the initial activation emails would have been long since deleted - anyway of still sorting out his own account?

Many thanks!

Re: Activate Netflix

Drummunkee — Sat, 16 Nov 2024 17:05:40 GMT

Hi, did you ever get this sorted? I've just signed up and have the same issue...

thanks

Re: Activate Netflix

slipd — Sat, 16 Nov 2024 19:07:07 GMT

Yeah, he's on it now. Afaik, he just got in through the Netflix app on his Sky Q box... I don't think he even needed to provide any credentials? It's still showing on his Sky account, I've just logged into it.

What issue are you seeing?

Re: Activate Netflix

stardak — Wed, 05 Feb 2025 15:48:44 GMT

Did any of you guys have a message appear advising that you already have netflix as part of your sky package? I've been on the phone multiple times with sky and still not got this sorted. I've changed meials, etc.

Re: Activate Netflix

slipd — Wed, 05 Feb 2025 20:10:57 GMT

Don't recal hearing anything from my Dad on the subject... will have to check.

If you need Sky Support though, try going through their WhatsApp chat. I've used it twice now and they've been excellent. You can start it off through automated phone support 😉

Re: Activate Netflix

Shib1 — Thu, 26 Jun 2025 10:14:55 GMT

Did you ever get this fixed? I'm having the same problem and sky haven't gave me a activation code or anything

Re: Activate Netflix

Drummunkee — Thu, 26 Jun 2025 12:35:21 GMT

Nope, ended up cancelling it off and just buying Netflix direct and it worked

Re: Activate Netflix

Chodley — Fri, 27 Jun 2025 03:54:13 GMT

@Shib1 wrote:
Did you ever get this fixed? I'm having the same problem and sky haven't given me an activation code or anything

They are only supposed to send it after you get to the 3rd step (something like that) on the process linked above. Did you start that first? Do Sky have the right phone number for you?

Re: Activate Netflix

doylesi — Thu, 16 Oct 2025 08:54:50 GMT

I'm having similar issues. I switched from BT TV to Sky, both of which include a Netflix subscription. I thought I'd done everything to activate it on my TV but Netflix say my account is not linked to Sky and are now charging me a separate subscription.

Re: Activate Netflix

Rose1011 — Tue, 30 Dec 2025 23:29:48 GMT

Netflix is still not working

Re: Activate Netflix

Chodley — Wed, 31 Dec 2025 10:22:07 GMT

@Rose1011 wrote:
Netflix is still not working

Still? This is the first time you've posted in this thread? Or in the forum generally.

What's the history of your specific problem?