https://helpforum.sky.com/t5/Sky-Q/Replacement-Sky-Q-box-fails-to-boot-up/m-p/5177113#M721912 <P>I've just received a replacement Sky Q box&nbsp; today - old one twas throwing up constant "faulty hard drive" messages every day.<BR />I followed the set up steps but it failed to boot up - I left it for at least an hour just to give it a chance.<BR />Viewing card is correctly inserted.<BR />I've tried the "reset" (by unplugging from the wall) several times, including the full five minute unplug to reset. All I have is a red "off" light and a slowly pulsing blue Q, there is no signal to the TV at all . The Sky broadband is functioning, but the new box has not yet gotten to the point where it can connect to wi-fi.<BR /><BR />I can only assume the replacement box is faulty, but I'm open to suggestions if anyone has any?</P> Mon, 29 Dec 2025 15:39:19 GMT DrStevil 2025-12-29T15:39:19Z https://helpforum.sky.com/t5/Sky-Q/Replacement-Sky-Q-box-fails-to-boot-up/m-p/5177113#M721912 <P>I've just received a replacement Sky Q box&nbsp; today - old one twas throwing up constant "faulty hard drive" messages every day.<BR />I followed the set up steps but it failed to boot up - I left it for at least an hour just to give it a chance.<BR />Viewing card is correctly inserted.<BR />I've tried the "reset" (by unplugging from the wall) several times, including the full five minute unplug to reset. All I have is a red "off" light and a slowly pulsing blue Q, there is no signal to the TV at all . The Sky broadband is functioning, but the new box has not yet gotten to the point where it can connect to wi-fi.<BR /><BR />I can only assume the replacement box is faulty, but I'm open to suggestions if anyone has any?</P> Mon, 29 Dec 2025 15:39:19 GMT https://helpforum.sky.com/t5/Sky-Q/Replacement-Sky-Q-box-fails-to-boot-up/m-p/5177113#M721912 DrStevil 2025-12-29T15:39:19Z