https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5176016#M721799 <P>My tv is telling me to insett my viewing card with the chip facing up.have not got a clue what this .</P> Sat, 27 Dec 2025 21:51:00 GMT RitaHuey 2025-12-27T21:51:00Z https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5176016#M721799 <P>My tv is telling me to insett my viewing card with the chip facing up.have not got a clue what this .</P> Sat, 27 Dec 2025 21:51:00 GMT https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5176016#M721799 RitaHuey 2025-12-27T21:51:00Z https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5176096#M721810 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4145638">@RitaHuey</a>&nbsp;wrote:<BR /> <P>My tv is telling me to insett my viewing card with the chip facing up.have not got a clue what this .</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4145638">@RitaHuey</a>&nbsp;</P> <P>Looks like you didnt finish your post before sending it?</P> <P>&nbsp;</P> <P>On a<SPAN>&nbsp;Sky Q box you will have a viewing card in the slot on the right side of your box. The card should be sticking out very slightly, If you push it gently in it should then pop out. Give the card a <U>gentle</U> wipe&nbsp;with a soft dry cloth, then push it back in with the chip again facing up.&nbsp;</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 28 Dec 2025 03:05:40 GMT https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5176096#M721810 Daniel0210 2025-12-28T03:05:40Z https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5178379#M722032 <P>I didnt sed the reply ,my friend told me the same thing.so thank you to the person for their help.</P> Wed, 31 Dec 2025 00:10:35 GMT https://helpforum.sky.com/t5/Sky-Q/No-sk6/m-p/5178379#M722032 RitaHuey 2025-12-31T00:10:35Z