topic Re: Sky Q Box wifi and hardwired in Sky Q

Sky Q Box wifi and hardwired

aferns — Fri, 26 Dec 2025 01:17:47 GMT

My Sky Q Mini Box is usually hard wired to my BT Hub Router. But for some reason the Sky Q mini box stopped connecting to the BT Hub, so I have had set up one of my Sky Q mini boxes using wifi!

My question is how do I turn off wifi on the affected sky Q mini box and use hard wired connection instead? I have a Netgear Switch which connects all my Sky boxes to this!

Re: Sky Q Box wifi and hardwired

Chodley — Fri, 26 Dec 2025 08:41:13 GMT

Settings

Set up network again from scratch to use ethernet

Special installer menu

disable wifi

Re: Sky Q Box wifi and hardwired

oldfella — Fri, 26 Dec 2025 11:54:41 GMT

@aferns wrote:

My Sky Q Mini Box is usually hard wired to my BT Hub Router. But for some reason the Sky Q mini box stopped connecting to the BT Hub, so I have had set up one of my Sky Q mini boxes using wifi!

My question is how do I turn off wifi on the affected sky Q mini box and use hard wired connection instead? I have a Netgear Switch which connects all my Sky boxes to this!

Hi @aferns

When all boxes are connected by Ethernet you can then switch off all Q box WiFi.
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go immediately into the Q box hidden menu and turn off WiFi.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.

Repeat the network reset on all minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go immediately into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.

Re: Sky Q Box wifi and hardwired

aferns — Fri, 26 Dec 2025 23:16:33 GMT

Sky

I just need to know how to turn of wi-fi for ONE of my Sky MINI boxes and reconnect using ETHERNET CABLE? All my 3 sky boxes are hard wired to my BT HUB using my Netgear Switch. How do I check if one of my Sky mini boxes is hard wired or using wi-fi?

it.

Re: Sky Q Box wifi and hardwired

PandJ2020 — Fri, 26 Dec 2025 23:19:35 GMT

@aferns wrote:
Sky

This is not a route to contact Sky.

However, the answer you are looking for is on the post before yours?