topic Netflix in Sky Q

Netflix

JohnSmith48 — Wed, 24 Dec 2025 09:19:10 GMT

Cannot sign in to Netflix. I am seeing a screen in Spanish asking for a code

Re: Netflix

hrai — Wed, 24 Dec 2025 09:54:55 GMT

Sadly it looks like your account has been hacked (not uncommon) You'll need to contact Netflix directly to resolve it I'm afraid.

The code bit looks like whoever has taken over your account has added a pin for added security - ironic, I know!

Re: Netflix

nigea99 — Wed, 24 Dec 2025 10:07:12 GMT

@JohnSmith48 wrote:

Cannot sign in to Netflix. I am seeing a screen in Spanish asking for a code

hi @JohnSmith48

Please see this link that should help :

https://www.sky.com/help/articles/fixing-problems-with-netflix-netflix-wrong-language

Re: Netflix

Alan20950 — Mon, 26 Jan 2026 14:07:21 GMT

I had the same problem, Go to netflix spanish on screen use google eye to translate and follow instructions enter your e-mail account and should be back in english.