topic Re: Paramount plus login on extra q mini box in Sky Q

Paramount plus login on extra q mini box

angusweir — Sun, 21 Dec 2025 23:03:07 GMT

Really upset, paramount plus app works perfectly on the main sky q box(as I have sky cinema), but can't login on sky q mini box.

Is it too much for the boxes to talk to each other?

Can't access paramount plus through web either.

Sky are supposed to be making my watching TV easy, not hours of frustration.

I've tried getting password reset and I get no email back.

Anyone have any ideas?

Re: Paramount plus login on extra q mini box

nigea99 — Mon, 22 Dec 2025 07:31:18 GMT

@angusweir wrote:

Really upset, paramount plus app works perfectly on the main sky q box(as I have sky cinema), but can't login on sky q mini box.

Is it too much for the boxes to talk to each other?

Can't access paramount plus through web either.

Sky are supposed to be making my watching TV easy, not hours of frustration.

I've tried getting password reset and I get no email back.

Anyone have any ideas?

hi @angusweir

Please may I suggest you double check the email used when you set up the P+ account to ensurte there wasn't a typo etc.

On the main box, open the app then tab left to activate the menu & scroll down to settings

the email used should show under the My Account

Re: Paramount plus login on extra q mini box

angusweir — Mon, 22 Dec 2025 09:12:34 GMT

Thanks for the very clear instructions, unfortunately the email address is correct.

I had wondered if lack of email was due to it being late and the server was catching up on some zzzzzzs.

Unfortunately still no email this morning.

Re: Paramount plus login on extra q mini box

angusweir — Mon, 22 Dec 2025 12:50:11 GMT

I have finally got an email from paramount plus to reset my password, by going in through the sky system.

Unfortunately when I then reset my password and hit the reset button I get a " this is not an object" message.

I am wondering if they could make this any harder!

When I hit the get paramount plus button on the sky q mini box, it knows that I have got a basic subscription because of my sky cinema.

It still doesn't work!

Re: Paramount plus login on extra q mini box

Darrencsmith — Tue, 06 Jan 2026 20:08:46 GMT

I have had the same issue, can only watch on the main box and 1 mini box.

Sky or paramount have updated

their policy.

Basic is main box + 1 device

Upgrade to

£3 x 2 device

£6 x 3 device

Hope this helps?

Re: Paramount plus login on extra q mini box

nigea99 — Tue, 06 Jan 2026 20:16:07 GMT

@Darrencsmith wrote:

I have had the same issue, can only watch on the main box and 1 mini box.

Sky or paramount have updated

their policy.

Basic is main box + 1 device

Upgrade to

£3 x 2 device

£6 x 3 device

Hope this helps?

I don't believe it is tied to a specific device, just number of active devices at any time

Re: Paramount plus login on extra q mini box

angusweir — Wed, 07 Jan 2026 17:36:32 GMT

Thanks for your input, but I can only get it on main box, not on the sky q mini box at all.