topic NO signal in Sky Q

NO signal

SGCWM — Sat, 20 Dec 2025 08:42:30 GMT

Have tried switching off at mains and so on - no signal - light remains orange, not green

Re: NO signal

MightyQuinn — Sat, 20 Dec 2025 09:24:51 GMT

Try resetting your remote by holding down 7 & 9 until the led flashes 4 times, or press the power button on the box itself. You can re-pair your remote by holding down 1 & 3.

Re: NO signal

Laing1 — Sat, 20 Dec 2025 17:09:48 GMT

@SGCWM wrote:

Have tried switching off at mains and so on - no signal - light remains orange, not green

@SGCWM does the box come on if you press the orange light as that is also the on button for the box

if so it could point to your remote needing repairing which you will be able to do with you box turned on