https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5169093#M721074 <P>Not taping downloading</P><P>&nbsp;</P> Tue, 16 Dec 2025 22:09:16 GMT debbrameredith0 2025-12-16T22:09:16Z https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5169093#M721074 <P>Not taping downloading</P><P>&nbsp;</P> Tue, 16 Dec 2025 22:09:16 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5169093#M721074 debbrameredith0 2025-12-16T22:09:16Z https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5169159#M721087 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3906648">@debbrameredith0</a>&nbsp;wrote:<BR /> <P>Not taping downloading</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3906648">@debbrameredith0</a>&nbsp;</P> <P>Can you provide more information if you want some advice?<BR /><BR /></P> <P>Are you experiencing problems when recording&nbsp;<U>and</U> downloading?&nbsp;<BR /><BR /></P> <P>What's happening when you try?&nbsp;<BR /><BR /></P> <P>Have you tried rebooting your Sky Q box which fixes a multitude of issues,&nbsp;<SPAN>then once that’s back up and running do the same with any mini boxes if applicable -</SPAN></P> <P>~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.</P> Wed, 17 Dec 2025 04:35:41 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5169159#M721087 Daniel0210 2025-12-17T04:35:41Z