https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5168680#M720986 <P>Sorry for the delay in replying. I've tried another HDMI cable and I'm still getting the same problem .</P> Tue, 16 Dec 2025 14:37:39 GMT Trickdick 2025-12-16T14:37:39Z https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5161544#M720177 <P>I'm having problems with the initial handshake when turning on my TV and sky box - often requiring restarting Sky a couple of times before the welcome screen is visible. i always presumed it was my elderly TV. I have recently change to a brand new LG G5 tv and I am experiencing the same issue. I've tried all the usual resets and software resets without success. Any ideas please?</P> Mon, 08 Dec 2025 13:33:34 GMT https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5161544#M720177 Trickdick 2025-12-08T13:33:34Z https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5161560#M720179 <P>Tried a different HDMI lead?</P> Mon, 08 Dec 2025 13:44:58 GMT https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5161560#M720179 PandJ2020 2025-12-08T13:44:58Z https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5168680#M720986 <P>Sorry for the delay in replying. I've tried another HDMI cable and I'm still getting the same problem .</P> Tue, 16 Dec 2025 14:37:39 GMT https://helpforum.sky.com/t5/Sky-Q/Handshake-issues/m-p/5168680#M720986 Trickdick 2025-12-16T14:37:39Z