topic Re: Option to select 'Delete All Forever' recordings in Sky Q

Option to select 'Delete All Forever' recordings

Lisa88 — Thu, 23 Mar 2023 10:06:39 GMT

Can we please have an option to allow the user to delete all the Deleted recordings?

Would make it much more efficient if we had this ability 🙂

At present we need to choose each single line, which can take a bit of time.

Re: Option to select 'Delete All Forever' recordings

oldfella — Thu, 23 Mar 2023 10:25:58 GMT

If you really want your deleted file empty afraid the only way to achieve this long term (without losing all recordings) is to get into the habit of permanently deleting recordings daily after watching.

This is what I do here every evening before putting the box into standby. I delete each recording after watching and then at the end of the day go into Manage and permanently delete them forever.

Re: Option to select 'Delete All Forever' recordings

Mark39 — Thu, 23 Mar 2023 10:26:53 GMT

There's no delete all option because it's unnecessary. Sky Q manages disk space automatically. No user involvement is needed.

Re: Option to select 'Delete All Forever' recordings

Chodley — Thu, 23 Mar 2023 10:54:59 GMT

Yeah I don't think there's any real technical need for this

But I do get that some people would prefer to be able to keep that list nice and clean 🙂

Re: Option to select 'Delete All Forever' recordings

Lisa88 — Thu, 23 Mar 2023 11:11:37 GMT

Thanks all

After all the issues with Tiles not stacking issue, recordings all over the place etc, which is being investigated by Chloe (and team), I just happened to read that all deleted recordings must be also deleted. Which is when I thought this would come in usefull 🙂

It would be good to swap the position of the 'Delete Forever' and 'Undelete', though don't you think?

Put the Delete forever above the Undelete, as I have already accidently undeleted some items haha

Thanks anyway folks for the reply

Re: Option to select 'Delete All Forever' recordings

Chodley — Thu, 23 Mar 2023 11:30:05 GMT

@Lisa88 wrote:
Thanks all

After all the issues with Tiles not stacking issue, recordings all over the place etc, which is being investigated by Chloe (and team), I just happened to read that all deleted recordings must be also deleted. Which is when I thought this would come in usefull 🙂

It would be good to swap the position of the 'Delete Forever' and 'Undelete', though don't you think?
Put the Delete forever above the Undelete, as I have already accidently undeleted some items haha

Thanks anyway folks for the reply

That'll be a definite (and imho correct) design choice. You can reverse an accidental Undelete.

Re: Option to select 'Delete All Forever' recordings

Calfasaur — Sun, 31 Dec 2023 14:51:05 GMT

Completely agree, why can't we have a delete all button to save time an effort in clearing memory on Q Box?

Re: Option to select 'Delete All Forever' recordings

Mark39 — Sun, 31 Dec 2023 14:55:37 GMT

@Calfasaur wrote:

Completely agree, why can't we have a delete all button to save time an effort in clearing memory on Q Box?

As posted before, because there's no need. Sky Q is quite capable of managing disk space and old recordings itself. Save yourself the effort - it's a waste of time.

Re: Option to select 'Delete All Forever' recordings

PandJ2020 — Sun, 31 Dec 2023 15:05:28 GMT

@Calfasaur wrote:
Completely agree, why can't we have a delete all button to save time an effort in clearing memory on Q Box?

There is in the engineer's menu...

Re: Option to select 'Delete All Forever' recordings My Answer

davesnell — Wed, 01 May 2024 12:42:50 GMT

The 'undelete' is required sometimes for when users delete a recording by mistake, so is made available as the default option.

Technically the 'delete forever' is not required as the Sky box will take care of deleting these recordings itself, so it is not the default option.

Sky has set up this options on this menu to be the most useful for most people. Hopefully that answers your question.

Re: Option to select 'Delete All Forever' recordings

Genni — Sat, 31 Aug 2024 10:05:03 GMT

Does that mean it automatically deletes the deleted items list when the memory is full?

Re: Option to select 'Delete All Forever' recordings

PandJ2020 — Sat, 31 Aug 2024 10:12:05 GMT

@Genni wrote:
Does that mean it automatically deletes the deleted items list when the memory is full?

If space used by deleted items is required then they will be automatically removed, yes.

Re: Option to select 'Delete All Forever' recordings

Imc — Wed, 09 Oct 2024 10:31:58 GMT

Skyq does not automatically clear the storage from 'delete forever ' items . After manually doing this task my storage showed 57% used but still would not allow me to record a program

Re: Option to select 'Delete All Forever' recordings

Daniel0210 — Wed, 09 Oct 2024 10:40:12 GMT

@Imc
Perhaps try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Option to select 'Delete All Forever' recordings

SQ67 — Wed, 17 Sep 2025 11:57:44 GMT

I was told by the Sky engineer that the reason my minibox wouldn't connect with the main box was that there was too much in the deleted list and he stood there deleting forever the whole list, one by one. Worked fine after that. So apparently it is important to double delete periodically. They should provide a delete all button.

Re: Option to select 'Delete All Forever' recordings

xenon81 — Wed, 17 Sep 2025 12:26:23 GMT

I've never heard of that being a problem before. There should be no need to clear the deleted item list, the box will delete the oldest deleted items itself when space is needed.

Re: Option to select 'Delete All Forever' recordings

Coolj — Sun, 14 Dec 2025 20:15:37 GMT

According to Sky you have to manually delete forever, as Sky Q does not do this itself. So a delete all button is essential.

Re: Option to select 'Delete All Forever' recordings

Daniel0210 — Sun, 14 Dec 2025 20:22:32 GMT

@Coolj

Please see the post immediately above yours (and others in this thread). The box should start deleting content from the deleted section when space is reaching a critical point.