topic NETFLIX in Sky Q

NETFLIX

cherylwozny — Thu, 11 Dec 2025 19:43:08 GMT

I signed up for 2 months free with NETFLIX on Sunday saying that it would give me access on 2 devices. When I have tried the TV upstairs it says it does recognise my email address. I have contact NETFIX they cannot help suggested I contact Sky however when trying to chat to an agent I simply get the bot which doesnt understand the problem

Re: NETFLIX

oldfella — Thu, 11 Dec 2025 20:00:33 GMT

@cherylwozny wrote:

I signed up for 2 months free with NETFLIX on Sunday saying that it would give me access on 2 devices. When I have tried the TV upstairs it says it does recognise my email address. I have contact NETFIX they cannot help suggested I contact Sky however when trying to chat to an agent I simply get the bot which doesnt understand the problem

Hi @cherylwozny

To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: NETFLIX

DaveDrizen — Fri, 12 Dec 2025 17:12:24 GMT

Not sure what Sky package you are but with Sky Q and Sky stream yo basic Netflix that with ads as part of your package at no extra cost and Canada this devices like your phone without extra charge.

Re: NETFLIX

DaveDrizen — Fri, 12 Dec 2025 17:23:07 GMT

Not sure what Sky package you are but with Sky Q and Sky stream you get basic Netflix, that with ads as part of your package at no extra cost and can add this to other devices like your phone without extra charge.