topic Service advisor call out date in Sky Q

Service advisor call out date

James910 — Tue, 09 Dec 2025 09:29:05 GMT

Hi, I have just changed my address and the daye for the engineer to come out was prebooked for Friday 12th, unfortunately I can't make that date.

Can it be changed to Monday 15th of December?

kind regards

James Cushing

Re: Service advisor call out date

DaveDrizen — Tue, 09 Dec 2025 09:33:25 GMT

This just forum of Sky user dissenting various issues. You need to contact Sky to change your appointment.

Re: Service advisor call out date

PandJ2020 — Tue, 09 Dec 2025 09:47:35 GMT

@James910 wrote:
Hi, I have just changed my address and the daye for the engineer to come out was prebooked for Friday 12th, unfortunately I can't make that date.

Can it be changed to Monday 15th of December?

Don't be surprised if it will now be January when you call Sky and ask to change it...

Re: Service advisor call out date

Daniel0210 — Tue, 09 Dec 2025 10:16:03 GMT

@James910

And call asap, as cancelling the day of, or day before the appointment, will mean you'll receive a £25 / €25 charge.