https://helpforum.sky.com/t5/Sky-Q/EE-broadband-upgrade/m-p/5161306#M720154 <P>I recently had my broadvband upgraded by EE to full fibre.</P><P>Since then my SkyQ box will not hold onto my internet connection.</P><P>I can connect to the inrternet but within a few minutes the internet connection is lost (only 3 ticks in settings) otherwise everything else seems to be working fine.</P><P>Any ideas from forum subscribers?</P> Mon, 08 Dec 2025 08:42:00 GMT ultracell 2025-12-08T08:42:00Z https://helpforum.sky.com/t5/Sky-Q/EE-broadband-upgrade/m-p/5161306#M720154 <P>I recently had my broadvband upgraded by EE to full fibre.</P><P>Since then my SkyQ box will not hold onto my internet connection.</P><P>I can connect to the inrternet but within a few minutes the internet connection is lost (only 3 ticks in settings) otherwise everything else seems to be working fine.</P><P>Any ideas from forum subscribers?</P> Mon, 08 Dec 2025 08:42:00 GMT https://helpforum.sky.com/t5/Sky-Q/EE-broadband-upgrade/m-p/5161306#M720154 ultracell 2025-12-08T08:42:00Z https://helpforum.sky.com/t5/Sky-Q/EE-broadband-upgrade/m-p/5161384#M720158 <P>Usually drops off if being steered to 5GHz.&nbsp; (Or connecting wirelessly to some mesh nodes)</P><P>&nbsp;</P><P>Ensure the router does not steer connections.&nbsp; Also, best setup is to have split SSID's (2.4GHz and 5GHz) as Sky will only connect to the 2.4Ghz band.</P> Mon, 08 Dec 2025 10:15:18 GMT https://helpforum.sky.com/t5/Sky-Q/EE-broadband-upgrade/m-p/5161384#M720158 PandJ2020 2025-12-08T10:15:18Z