https://helpforum.sky.com/t5/Sky-Q/Remote-controller/m-p/5160488#M720071 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464504">@Mudasarafzal</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sat, 06 Dec 2025 19:43:11 GMT Daniel0210 2025-12-06T19:43:11Z https://helpforum.sky.com/t5/Sky-Q/Remote-controller/m-p/5160485#M720070 I need a new sky remote controll and my old controller is not working. How I get a new control. Sat, 06 Dec 2025 19:41:45 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-controller/m-p/5160485#M720070 Mudasarafzal 2025-12-06T19:41:45Z https://helpforum.sky.com/t5/Sky-Q/Remote-controller/m-p/5160488#M720071 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464504">@Mudasarafzal</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sat, 06 Dec 2025 19:43:11 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-controller/m-p/5160488#M720071 Daniel0210 2025-12-06T19:43:11Z