https://helpforum.sky.com/t5/Sky-Q/Sky-apps-not-loading/m-p/5159983#M719992 <P>When I try to access apps on my sky q is just keeps saying I have no internet connection even though I have four green lights on the router</P> Fri, 05 Dec 2025 22:45:16 GMT Jax38 2025-12-05T22:45:16Z https://helpforum.sky.com/t5/Sky-Q/Sky-apps-not-loading/m-p/5159983#M719992 <P>When I try to access apps on my sky q is just keeps saying I have no internet connection even though I have four green lights on the router</P> Fri, 05 Dec 2025 22:45:16 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-apps-not-loading/m-p/5159983#M719992 Jax38 2025-12-05T22:45:16Z https://helpforum.sky.com/t5/Sky-Q/Sky-apps-not-loading/m-p/5160057#M720006 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4556240">@Jax38</a>&nbsp;wrote:<BR /> <P>When I try to access apps on my sky q is just keeps saying I have no internet connection even though I have four green lights on the router</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4556240">@Jax38</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Sat, 06 Dec 2025 08:43:35 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-apps-not-loading/m-p/5160057#M720006 Quoman7 2025-12-06T08:43:35Z