Cable issue

Dean114 — Tue, 02 Dec 2025 19:53:07 GMT

I have moved the location of my tv and I now have 4 meters of access cable. I need an engineer to come and shorten the cable and also repair a break in the cable outside.

Re: Cable issue

MightyQuinn — Tue, 02 Dec 2025 19:54:21 GMT

Hi @Dean114 To request that, you will need to contact Sky.

Re: Cable issue

oldfella — Tue, 02 Dec 2025 19:56:27 GMT

@Dean114 wrote:

I have moved the location of my tv and I now have 4 meters of access cable. I need an engineer to come and shorten the cable and also repair a break in the cable outside.

Hi @Dean114

Then You need to contact Sky directly.

Sky will do this for a charge in the region of £65.

Unlikely that they would undertake a repair of the cable they would install new ones.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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