https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156467#M719686 <P>This problem firdt started over a month ago. I received a new Sky Q nmain box and still having the same problem having to reboot main box frequently every day. Eventually received new viewing card and the problem was solved for 9 days. I'm now having this same problem again.&nbsp; I've had 2 engineer visits and the problem is never there when he is in attendance,</P> Mon, 01 Dec 2025 22:13:32 GMT embow 2025-12-01T22:13:32Z https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156467#M719686 <P>This problem firdt started over a month ago. I received a new Sky Q nmain box and still having the same problem having to reboot main box frequently every day. Eventually received new viewing card and the problem was solved for 9 days. I'm now having this same problem again.&nbsp; I've had 2 engineer visits and the problem is never there when he is in attendance,</P> Mon, 01 Dec 2025 22:13:32 GMT https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156467#M719686 embow 2025-12-01T22:13:32Z https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156468#M719687 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1310642">@embow</a>&nbsp;wrote:<BR /> <P>This problem firdt started over a month ago. I received a new Sky Q nmain box and still having the same problem having to reboot main box frequently every day. Eventually received new viewing card and the problem was solved for 9 days. I'm now having this same problem again.&nbsp; I've had 2 engineer visits and the problem is never there when he is in attendance,</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1310642">@embow</a>&nbsp;</P> <P>First thing to do is a Software Update to make sure the box is on the latest Software.<BR />Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.<BR />Any Q box (including minis) may require a manual software update at times.<BR />For example a replacement Q box or mini or any box that is powered off when an update is released.<BR />However bear if mind that when you select Setup (in Setting - System info - Software version) the message received will always be update this box with the latest software even if the box is already on the latest version.<BR />Updating when already on the latest version achieves nothing and the box software is not refreshed.<BR />All Q boxes and minis should be on the same software version.<BR /><BR />See following links for latest Software versions and how to update Q software<BR /><A href="https://www.sky.com/help/articles/sky-software-updates" target="_blank">https://www.sky.com/help/articles/sky-software-updates</A><BR /><BR /><A href="https://www.sky.com/help/articles/updating-sky-box-software" target="_blank">https://www.sky.com/help/articles/updating-sky-box-software</A></P> Mon, 01 Dec 2025 22:15:58 GMT https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156468#M719687 oldfella 2025-12-01T22:15:58Z https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156472#M719689 <P>The engineer checked everything last Friday and everything was up to date.</P> Mon, 01 Dec 2025 22:24:35 GMT https://helpforum.sky.com/t5/Sky-Q/This-programme-is-no-longer-available/m-p/5156472#M719689 embow 2025-12-01T22:24:35Z